I understand that no coverage or changes will be considered bound or covered until I have received written confirmation from ISU Insurance Services – The May Agency.
I understand that any insurance terms and definitions are meant for general informational purposes and not meant as specific advice or recommendations. For detailed information, it is my responsibility to contact ISU Insurance Services – The May Agency or read my policy.
I understand that ISU Insurance Services – The May Agency will receive documentation of all service requests, requests for information or declination for additional information which may become part of my customer file.
I understand that ISU Insurance Services – The May Agency will process service requests based on information provided through this site and that I will receive confirmation of all changes to my coverage. I authorize all such changes and assume the responsibility of notifying ISU Insurance Services – The May Agency in the event of errors or misunderstandings.
I understand that all service requests will be confirmed to me, and I must promptly contact ISU Insurance Services – The May Agency in case of error. ISU Insurance Services – The May Agency will handle service requests in good faith based on registration information.
I understand that I am responsible for updating my email address and other information in the event of change.
I understand that all insurance and non-insurance information on this site is for general purposes and may not be up-to-date or complete. ISU Insurance Services – The May Agency is not responsible for information in sites that may be linked to this site.
I again confirm my understanding that no coverage or changes will be considered bound or covered until I have received written confirmation from ISU Insurance Services – The May Agency.
Privacy Statement
ISU INSURANCE SERVICES-THE MAY AGENCY PRIVACY POLICY
Thank you for selecting ISU INSURANCE SERVICES-THE MAY AGENCY as your insurance agent. We recognize that privacy is important to you and we are committed to protecting your privacy through the adoption of the following principles:
PURPOSE OF THIS NOTICE
Title V of the Gramm-Leach-Bliley Act (GLBA) and the laws of the State of Indiana generally prohibit us from sharing nonpublic personal information about you with an unaffiliated third party unless we provide you with this notice of our privacy policies and practices describing the type of information we collect about you and the categories of persons or entities to whom that information may be disclosed. In compliance with the GLBA and INDIANA law we are providing you with this document which notifies you of the policies and practices of ISU INSURANCE SERVICES-THE MAY AGENCY
OUR PRIVACY POLICY AND PRACTICES
Information we collect:
A. Categories of Information Collected and Sources From Which We Collect it:
We collect nonpublic personal information about you from the following sources:
Information that you provide us on applications and other forms, through telephone, e-mail, personal interviews or through web sites,
Information about your transactions with us from the insurance companies we contact to underwrite your insurance,
Information we receive from the Department of Motor Vehicles or other consumer reporting agencies or other authorized providers of personal information,
Information contained in medical records or from medical professionals that is related to insurance underwriting and claims,
Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.
B. Persons from Whom Information is Collected.
We may collect nonpublic personal information from individuals other than those proposed for coverage.
Information we may disclose to third parties:
We do not disclose information about you to third parties whose only use of the information is to market a product or service. However, in the course of our general business practices, we may disclose the information that we collect (as described above) about you or others without your permission to the following types of institutions for the reasons described below:
A. To a third party if the disclosure will enable that party to perform a business, professional or insurance function for us.
B. To an insurance institution, agent, or credit reporting agency in order to detect or prevent criminal activity, fraud or misrepresentation in connection with an insurance transaction.
C. To an insurance institution, agent, or credit reporting agency for either this agency or the entity to which we disclose the information to perform a function in connection with an insurance transaction involving you.
D. To a medical care institution or medical professional in order to verify coverage or benefits, inform you of a medical problem of which you may not be aware, or conduct an audit that would enable us to verify treatment.
E. To the Indiana Department of Insurance or other insurance regulatory authority, law enforcement, or other governmental authority in order to protect our interests in preventing or prosecuting fraud, or if we believe that you have conducted illegal activities.
F. To a group policyholder for the purpose of reporting claims experience or conducting an audit of our operations.
Your right to access and amend your personal information:
You have the right to request access to the personal information that we record about you. Your right includes the right to know the source of the information and the identity of the persons, institutions or types of institutions to whom we have disclosed such information within 2 years prior to your request. Your right includes the right to view such information and copy it in person, or request that a copy of it be sent to you by mail (for which we may charge you a reasonable fee to cover our costs). Your right also includes the right to request corrections, amendments or deletions of any information that is in our possession. The procedures that you must follow to request access to or an amendment of your information are as follows:
To obtain access to your information: You should submit a request in writing to: Privacy Compliance Officer, ISU INSURANCE SERVICES-THE MAY AGENCY, 1327 North Walnut Street, Bloomington, IN 47404. The request should include your name, address, social security number, telephone number, and the recorded information to which you would like access. The request should state whether you would like access in person or a copy of the information sent to you by mail. Upon receipt of your request, we will contact you within 30 business days to arrange providing you with access in person or the copies that you have requested.
To correct, amend, or delete any of your information: You should submit a request in writing to
Privacy Compliance Officer, ISU INSURANCE SERVICES-THE MAY AGENCY, 1327 North Walnut Street, Bloomington, IN 47404. The request should include your name, address, social security number, telephone number, the specific information in dispute, and the identity of the document or record that contains the disputed information. Upon receipt of your request, we will contact you within 30 business days to notify you either that we have made the correction, amendment or deletion, or that we refuse to do so and the reasons for the refusal, which you will have the opportunity to challenge.
Our practices regarding information confidentiality and security:
We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Our policy regarding dispute resolution:
Any controversy or claim arising out of or relating to our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Reservation of the right to disclose information in unforeseen circumstances:
In connection with the potential sale or transfer of its interests, ISU INSURANCE SERVICES-THE MAY AGENCY and its affiliates (if any), reserve the right to sell or transfer your information (including but not limited to your name, address, age, sex, zip code, state and country of residency, and other information that you provide through other communications) to a third party entity that (1) concentrates its business in a similar practice, product or service; (2) agrees to be ISU INSURANCE SERVICES-THE MAY AGENCY’s successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy statement.
Our Privacy Policies and Practices
· We do not sell client information for any reason whatsoever.
· We may collect non-public personal information about you from the following sources:
- information we receive from you on an application or other forms;
- information about your transactions with us; and
- information we receive from a consumer reporting agency.
· We will not disclose non-public personal information about you to others unless the disclosure is necessary to conduct our business and is permitted by law.
We thank you for the confidence you have placed in us and are committed to protecting your privacy and confidentiality.
